FAQ

Frequently asked questions

When will i get my order?


It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 5- 8 business days
International: 10-20 business days




Will i be charged customs for my order?


Additional customs and tax fees can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases




Where will my order ship from?


We work with an on-demand order fulfillment company with facilities worldwide!




My order should be here by now, but i still dont have it. What should i do?


● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.




How do i track my order?


All tracking numbers can be found in the shipping notification emails we send out. Note that international shipment tracking may take up to a few days to display any updates but that doesn't necessarily mean the shipment is lost.




Whats your privacy policy?


We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.





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